Services We Render

Consulting

Our Approach

We have gained expert knowledge from our 15 years+ of experience in the Financial Services sector, allowing us to offer consultancy services that bring unparalleled value to our clients. We employ a thorough methodology to deliver comprehensive solutions tailored specifically to the requirements of your strategy, workflow, and staff. We recognise that projects are time critical and hence we work together with you to help optimise your outcomes, performance, and timelines.

Our People

Our consultants have significant expertise that has been accumulated over many years of having delivered successful implementations. Our consultants and industry-leading partners are specialists in their domains, technology, and products. Likewise, they are experts at focusing on your unique needs and assessing the best solutions that support the growth of your business.

Implementation

Our Strategy

Understand your Vision

Every customer implementation is different. Hence, we put in the effort to understand your vision and the outcomes desired and then plan the steps and ensure the ownership by defining the roles and responsibilities.

Bring the Experts

The biggest success factor isn’t the technology but the people. Expertise, trust, and commitment are the keys to a successful implementation. We have a highly-trained team of experts who understand each step of a successful implementation.

Deploy a Framework

Our Implementation Methodology is designed on the basis of practical experience. We deploy highly formalized project management frameworks, templates, methodologies and tools to ensure speedy and efficient implementation. A key differentiator is our best practice recommendations for the parametrisation of the system including detailed guides which explain each of the relevant project stages.

Our Track Record

We pride ourselves on our implementation track record over the last 15 years. Our clients believe we deliver the outcomes and because of our end-to-end consulting, implementation and training approach, our clients gain the benefits immediately after the go-live stage.

Training

Our Mission

Implementation without the right training cannot be successful. We make sure your employees are fully trained before the “go-live” date, thus ensuring that you start seeing the advantages of your new Neptune product from day one.

 Our Training Programmes

We offer flexible methods of learning depending on your requirements, such as onsite training program, offshore training programmes and train-the-trainer programmes. Every participant will receive hands-on experience on how to use Neptune’s products. We also design custom training courses, which incorporate your organisation’s unique processes and requirements. The instructor will teach users and administrators in a live classroom setting using customised course materials. Custom courses can include hands-on exercises and Q&A.